Services
Automate admin. Answer enquiries. Connect your systems.
Tell us which task is slowing your business down. We design and build AI assistants, automations and custom software around your existing tools, then train your team to use them.
Explore our services
Four ways we help your business.
Connect your inbox, customer records and internal information. We build assistants that answer questions, prepare drafts and pass work between systems, with staff approval where the task needs it.
- Customer service assistants for website enquiries, product questions and staff handover
- Bookings, reminders and lead follow-up through connected calendars and customer systems
- Internal knowledge search with sources from approved documents
- Workflow integrations, email drafts, order updates and feedback collection
Build the interface your team or customers need: a website, mobile app, portal or internal tool. Our work covers design, development, system connections, testing and handover.
- Web and mobile apps, customer portals and booking platforms
- Dashboards and internal tools connected to your business systems
- Business websites and landing pages with clear enquiry paths
- Prototypes, testing, hosting, analytics and maintenance agreed for your project
Identify where AI fits, check feasibility and establish who owns the decisions. Strategy and implementation support from Schnellstart can sit alongside specialist governance advice from Altamir.
- Opportunity assessment, workflow reviews and prioritised next steps
- Feasibility checks and focused prototypes before a larger investment
- AI readiness, policies, ownership and use-case review pathways
- Leadership reporting and ongoing governance advice
Help staff use AI in the work they already do. Workshops and coaching cover tools, task design and reviewing results, with Microsoft 365 and Copilot expertise available through Schnellstart.
- Hands-on AI workshops using real tasks and agreed data rules
- Team coaching, reusable materials and leadership sessions
- Microsoft 365 and Copilot readiness, permissions and staged adoption
- Handover, follow-up support and reviews of how tools are being used
Specialist support
OpenAI technology. Delivery and governance expertise.
As an OpenAI Select Partner, we build assistants and integrations using OpenAI technology. Schnellstart brings implementation, training and Microsoft 365 experience. Altamir contributes AI strategy and governance expertise.
AI governance
A clear path for responsible AI.
Establish and sustain AI governance with a clear starting point for your organisation, from readiness and foundations to ongoing advice.
Align
Map current AI use, identify governance gaps and give leaders a prioritised next-step roadmap.
Discuss AI readiness02Governance foundationsAssure
Define policies, ownership, use-case review pathways and practical reporting so teams have a clear way to make AI decisions.
Discuss governance foundations03Ongoing advisoryAdopt
Sustain oversight through leadership guidance, new use-case reviews, issue tracking and regular governance updates.
Discuss ongoing advisoryChoose the stage that matches your organisation’s current AI use and oversight needs.
Discuss AI governanceTypical use cases
What could we automate for you?
Examples of the tasks we can design around your existing systems.
Website chat and product enquiries
Answer FAQs from approved content, help customers find products and check stock through connected systems.
Explore customer service assistantsBookings and lead follow-up
Check calendar availability, arrange appointments and follow up on enquiries using agreed contact preferences.
Explore bookings and follow-upEmail response support
Prepare replies to routine enquiries using your policies and business information, ready for your team to review.
Explore automationOrder updates and customer feedback
Send delivery updates from your order system, request feedback after a purchase and flag issues for your team.
Explore connected toolsSocial media content support
Draft post ideas, captions and campaign content in your business tone, with staff approval before publishing.
Explore AI assistantsStaff knowledge assistant
Help staff find policies, procedures and answers from approved internal documents, with sources and review points.
Explore knowledge assistantsHow engagements usually start
Three ways in.
Assess and plan
Clarify a business opportunity, a technical question or your governance starting point before committing to a larger project.
Discovery and priorities · Feasibility or readiness review · Key findings and constraints · A recommended next stepTest one thing
A focused build for one practical use case, so your team can test the value quickly before a wider rollout.
A small assistant or automation · A small connection between tools · Testing with users · Next-step advice based on what was measuredDesign, build and roll out
For businesses that already know the direction and need help getting it running.
Solution design · Build · Help with the change · Ongoing improvementCompare engagement options, cost factors and what to prepare
After the build
A system your team can run.
Delivery includes documentation and team handover. We work through how staff use the system, update its information and handle exceptions.
Monitoring, maintenance and follow-up reviews can be included in your support arrangements as the system and your business change.
Talk to the team
What does your business
need next?
Book a free consultationKeep exploring